At Aubrey Chip, we are committed to delivering your products safely and promptly. This Shipping Policy outlines the terms related to processing, shipping, delivery timelines, and related matters for your orders.
Shipping Availability
We ship our products worldwide.
Please ensure your shipping address is complete and accurate at the time of placing your order to avoid delays or misdelivery.
Shipping Method
All orders are shipped through trusted logistics partners and are delivered using Cash on Delivery (COD) as the only accepted payment method. You must pay the full order amount in cash at the time of delivery.
Processing Time
Orders are processed within 1–3 business days from the date of confirmation.
You will be contacted via SMS or phone for order verification before dispatch.
Estimated Delivery Time
Delivery time may vary based on your location:
Domestic orders: 4–7 business days
International orders: 7–14 business days
Please note that delivery times are estimates and may be affected by customs, weather conditions, or courier delays.
Shipping Charges
Shipping charges, if any, will be displayed at checkout before you confirm your order.
Some promotional orders may be eligible for free shipping.
Tracking Your Order
Once your order is shipped, we may provide tracking information depending on your region and logistics partner. If tracking is available, it will be shared via SMS or email.
Missed Deliveries
If you are not available at the time of delivery, the courier may attempt a second delivery. Continued failure to receive or pay for the order may result in cancellation and suspension of future orders from your account.
Damaged or Missing Items
If your package is damaged or missing items upon arrival, please contact us within 3 days of delivery at [email protected] with photos and your order details.
Contact Us
For questions regarding shipping or order delivery, contact our support team at:
Email: [email protected]